Duo Hardware Token Authenticator Registration Guide
Step 1 – User notifies ELCY:
- A user will need to inform ELCY helpdesk (elcy-helpdesk@surecomp.com) if they intend to use Duo hardware token authenticator to access ELCY live site.
The user should either provide the token number they have been allocated by their internal administrator (token number format xx-xxxxxxx-x), or they should request ELCY to allocate and send them a token.
Step 2 – User receives email link to set password:
- Click on ‘Set Password’
Step 3 – Set security questions:
- Answers to security questions are case sensitive.
- After completion, click ‘Continue’
Step 4 – Set Password:
- User needs to set their main password:
- Password is case sensitive and meet the following requirements:
- At least 12 characters in length.
- Must contain at least 1 capital letter.
- Must contain at least 1 lower case letter.
- Must contain at least 1 number.
- Must contain at least 1 special character.
- Must not contain more than 2 identical consecutive characters.
- Tick boxes will show a user what is required:
- Click ‘Save’
Step 5 – Log into ELCY:
- User logs in to ELCY live site (www.elcy.com/elcyapps/elcyLogin.html) with their ELCY user name and the password set in step 4 above:
Step 6 – Register authenticator
User sees the following screen and should select ‘Hardware token’:
Step 7 – Enter token number
- User should enter the six digit code shown on their hardware token (visible after pressing the green button on token), followed by ‘Verify’:
- If code is correct, user will see this notification:
Help
If you have a question not covered by this guide, please contact the ELCY Helpdesk via email:
elcy-helpdesk@surecomp.com
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