Christie Pham
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Activity overview
Latest activity by Christie Pham-
Christie Pham created an article,
Possible Export workflow statuses - Corporate User Guide
The workflow will depend on your internal processes but may follow a similar route to this:The first status the corporate sees for the transactions advised by bank via ELCY platformCorporate has ac...
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Christie Pham created an article,
Possible Import workflow status - Corporate User Guide
The workflow will depend on your internal processes but may follow a similar route to this:Transaction has been created (this is not visible to the bank)Approval is required before sending the impo...
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Christie Pham created an article,
Export Acceptance - Corporate User Guide
There are four ways in which an Acceptance transaction can be created: Standalone - No link to any other transaction. Click here From an Outward Collection. Click here Directly from an Export...
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Christie Pham created an article,
Create acceptance from an Export LC Doc Presentation transaction - Corporate User Guide
Acceptance can be created from an Export LC Doc Presentation transaction if the presentation is in Accepted status. From the Export Doc Presentation transaction, update the status to Accept. Comple...
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Christie Pham created an article,
Create acceptance from Export transaction - Corporate User Guide
From the Export Transaction List screen, search for an export transaction that already has one or more utilisations. Otherwise, you will need to Create Utilisation first, and you will then be given...
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Christie Pham created an article,
Create a standalone Export Acceptance - Corporate User Guide
Acceptance transactions can be created independently, no link to any other transaction. From elcyMBP, Export Workbench, click Create AcceptanceComplete the details as required and click on Create. ...
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Christie Pham created an article,
Common login issues
1. Forgot your login details or lost your hardware token? Please contact your ELCY administrator within your organisation. If your administrator cannot assist, they will contact ELCY, or they ma...
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Christie Pham created an article,
Need help and advice? Contact Us
In-app Help widget:Simply click the Help widget on the bottom-right corner of your screen to: Ask questions and get quick answers Reach our support team without leaving your workflow Track response...
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Christie Pham created an article,
Auction - Email Solution for Banks not in ELCY
The elcyMBP system contains an Auction Engine which one or more of your corporate clients are using. This allows them to request pricing for covering bank or corporate risk.Most of the banks invol...
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Christie Pham created an article,
Auction Reports - Bank User Guide
In ELCY, click on elcyREPORTS, Schedule Report, and from the dropdown, choose the type of report you wish to create: In the top right-hand box, choose the period you wish to report – Created in Las...