Configuration of the system is partly done by the ELCY Helpdesk and can partly be done by the client’s administrator.  One of the most common sections changed by the client administrator is Client Departments.

If in any doubt about what needs changing, the ELCY Helpdesk are always happy to advise elcy-helpdesk@surecomp.com.

Departments can be used within the system to reflect how your business is organised in real life.  Users can be allocated to one or more departments to assist with filtering transactions.

Here, administrators can add new departments by clicking on Add New.

The details of the new department can be entered (Name and Country must be entered but others are optional).  If you want to override the standard wording for the end of each message, then tick the Dept Wording Flag box and enter in the Wording box what you want to show for all messages sent in this department. Then click Create.

Clicking on Edit on the right-hand side of the screen allows administrators to change the details of existing departments.  Ticking the box next to the Name of a department, and Delete, allows for a department to be deleted.