When a new LC request comes through from a corporate client, there are two main ways to find it:

1. Via the alert – either in the Alert Box or via the email copy of the alert

Clicking on the transaction reference on the right hand side takes you directly into the transaction.  If you are not logged in and receive an email copy, clicking on the link takes you to the system log in page and then directly to the transaction once logged in.

2. Via the Import Transaction List

You can access the Import Transaction List via elcyMBP, Import, Transaction List. 

This brings up a full list of all transactions and the most recent are shown at the top.  You can also search for a transaction by clicking on Search and entering what you know e.g., the start of the name of the Applicant.

Where the transaction requires further action by the bank, the flag is shown to the left of it.

Newly arrived transactions will have the status of “Sent to Bank”.

Once you have found the right transaction and clicked into it, you have a number of options.

Clicking on the green Download arrow allows you to download a copy of the transaction in RJE format or text format into Word.

You also have the possibility to either Acknowledge the transaction (which does not commit the bank to issue it) or immediately Reject it back to the corporate if it is unacceptable.  Select one of those options and click on the green arrow next to it to change the status of the transaction.

At each change in status, an alert is generated to your colleagues, and if Issued or Rejected, also to the corporate.

If a transaction (SBLC/Guarantee issuance request or amendment) is created and sent to the bank before 22 November 2021, it may require additional data adding before you can acknowledge. If that error message pops up, you should message the corporate to ask them to add this data to the transaction, then you can process as usual.